Why does the video not play completely?

If you click the play button on a video that you have saved in your My Stuff, it will start to load a 5 second preview. To view the entire video, open your design in the editor. We only show full-length previews of templates in the Gallery.

You can change video duration from the download page or trim the content in the video editor. 

If you're downloaded video does not play for the full duration, you may have downloaded the free video instead, which runs for 20 seconds only. 

Get the HD video download to get the full duration of your video. The HD video costs:

  1. $14.95 on the free plan. 
  2. Free to download on the Premium or Premium Plus subscription (2 credits if the video has stock graphics by GettyImages)
Was this article helpful?
1 out of 12 found this helpful

Articles in this section

New to PosterMyWall?
Check out our one stop resource to learn everything you need to start creating professional designs for your business in no time.
Want unlimited downloads?
Get unlimited video and image downloads, social media scheduling, one-click background removal and more with PosterMyWall Premium.