How do I resolve publishing issues?

When publishing content on social media, you may encounter an error with publishing to a page or connecting to your social media accounts. To resolve the issue smoothly, we recommend using the refresh option. Simply:

  • Open My Stuff. Then click on the ‘My social posts’ tab.

Screenshot 2024-01-11 161319.png

Click ‘Accounts’ to view the accounts you’ve linked to PosterMyWall.

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  • Select your social media account and click ‘Refresh’. This will normally fix the connectivity or publishing issues.
  • You can also use the refresh option to change the page on which you want to post your design.

Alternatively, you can also use the Delete button to remove your social media account and then add your account again using the ‘New account’ option. 

If refreshing and re-adding options don’t resolve your issues, please contact our support team.

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